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• Shipping:
All orders are shipped FedEx
unless otherwise specified. All rush orders must
be received by 12 noon.
• Shipping to HTG:
When shipping items to us for modification or any
other reason, be sure items are wrapped securely.
We cannot be held responsible for items damaged
due to improper transit. Any claims for such
damage should be made directly to the freight
carrier.
• Modifications:
Items sent to HTG for modification should include
a letter with your name, address, phone number,
year make and model of the machine; as well as the
services desired, type of fuel used and intended
use of the machine.
• Refused COD:
HTG charges a 25% restocking fee to your account
and shipping costs both ways should you order
merchandise, change your mind and refuse the
package when we ship the item within 30 days of
order placement. These charges are the purchasers
responsibility and become a collection item with
addition of collection costs if not paid within 30
days.
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